Guangzhou Hengchao Automation Technology Co., LTD
Automation equipment supply specialist Industry 4.0 advocate "Safety", "Innovation", "Reliability", "Stability"
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Our company is located in the southwest of Lianhua Mountain, the location of the largest Guanyin Lake in Asia. We have 20000 sqm of production plants and 2000 sqm of three-floor offices.
We are a high-tech enterprise specializing in the R&D and production of industrial automation equipment, and non-standard industrial automation equipment.
With the central value of "Safety, Innovation, Reliability, and Stability", we have a professional R&D, production, sales, and after-sales service team to provide customers with high-performance, high-quality high-tech automation equipment, and services.
We have been working hard to become a leading manufacturer of industrial automation equipment in China. Heng Chao Automation focuses on the R&D of automatic equipment for filter screens, hair accessories, and injection mold, we can also customize non-standard mechanical equipment for various industries according to customer requirements and provide complete solutions.
About after-sales
We provide customers with a full range of after-sales service, and 24-hour telephone technical support, to solve all the problems encountered in the use by customers;
If our customers meet equipment failure that can't be solved by telephone communication, it takes 24-36 hours to send someone to repair the equipment depending on the distance.
Our equipment has a free warranty for one year, during the warranty period, we are responsible for free repair.
If customers don't operate the equipment in accordance with the operating instructions, poor maintenance management in the production line, man-made damage, wearing parts, force majeure factors, and other non-quality issues, these situations are not in the range of the warranty, maintenance will charge a reasonable fee.
After the warranty period expires, we will continue to provide extensive hardware and software support and lifelong maintenance services, and the cost will be charged as appropriate depending on the actual situation.